![]() Customer support needs to improve its service by optimizing the resolution and response time. The pricing plans need to be flexible with respect to customer requirements. The user interface is simple and easy to use. A call option is available to call through the app. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. Group discussion can be done in conversation along with the group video call option. The chat section made communication friendly and resourceful with the addition of files to chat conversation. The screen share feature helps the user during the meeting to project the screen to other participants. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. Private labelling of the portal can be done according to the users choice. Hopefully, any future versions will come up with this.It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product. I'd like for there to be an option to create stages for a team project, for instance. ![]() Another aspect that could definitely be improved is task and project management. I also wish that they kept messages and chats around longer because it looks like they are deleted after three months. I've found out that they only seem to happen when I am on the app, and that can be a problem when something important happens and I just happen to not be on the app. I wish that the notifications were prompt because they often are delayed. I also think that small and medium enterprises will benefit from even just the free version.ĬONS: There are certainly several things that could be improved. The flexibility and adaptability of this solution is also something to be commended because I can use it on a mobile phone, a laptop, a tablet, or a desktop computer. I also liked the option for screen sharing. I also appreciated the to-do lists and the group chats. I particularly liked that I could make documents for note-taking and other group members could look at those notes as well. I didn't have to deal with a steep learning curve and the features offered are actually things that we can use in our business. ![]() PROS: The first thing that stood out for me is how user-friendly it is. Organization-Wide Reporting, Metrics, And Analytics.Unified Security, Data Retention, And Compliance Policies.Search And Browse Messages For An Unlimited Time.5 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding).Free Native Apps For Ios, Android, Mac, And Windows.3 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding).Search And Browse Messages From The Past 90 Days.Give the details a look, and select the best plan for your business: Moxtra offers four SMB and enterprise pricing plans for users to choose from. Integration with the world’s most used external services such as Box, Dropbox, Salesforce, Stripe, PayPal, HubSpot, and JIRA among others allows you to be in control with your processes and your team’s collaborative environment. Moxtra provides end-to-end solutions designed for Macintosh. You can open binders, go through files, and make annotation, and then share your clips to other team members or to anyone. Free Demo Get Pricing Overview Features Specifications Company Details User Reviews FAQs What is Moxtra Moxtra is a fully featured Collaboration Software designed to serve Agencies, Startups. Need to get your point across to other members of your team more effectively? Moxtra lets you record video clips of your screen with your voice. All conversations, content, tasks, and annotations are automatically and continuously archived, allowing you to access your history and all for reference in the future. When you create a conversation, Moxtra smoothly updates and synchronizes all things that are relevant to your project and your team into a binder that you can embed into any application. Moxtra simplifies collaboration by keeping everything together. Robust annotations, both graphic and vocal, can be added easily. The solution boasts rich layers of collaboration that can be easily integrated into the context of your app and lets you create voice and text chat with ease, transfer videos, pictures, and other files without any hitch. With Moxtra, there is no more need to rely on emails to keep everyone informed and on the same page. ![]() Popular Microsoft Teams and Moxtra integrations + Microsoft Teams and Gmail + Microsoft Teams and. Moxtra basically takes collaboration on a mobile level, enabling you and your colleagues to easily connect and catch up, share information and insights, and work on your projects in a single, mobile environment. Microsoft Teams and Moxtra integrations couldn’t be easier with the Tray Platform’s robust Microsoft Teams and Moxtra connectors, which can connect to any service without the need for separate integration tools. ![]()
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